Last updated: 11 September 2026
These Terms & Conditions (“Terms”) govern your use of TomerFalcon.com and the purchase and use of digital products, guided audio programmes and other services available through the website.
TomerFalcon.com is operated by:
Steven Coogan
Trading as Tomer Falcon
Website: TomerFalcon.com
By using this website or purchasing a product, you agree to these Terms.
1. About Our Products
Tomer Falcon provides digital content, including guided audio programmes and educational and personal-development materials designed to help users explore and develop patterns of thinking, behaviour, confidence, performance and personal development.
Product descriptions, content, duration, access periods and prices will be displayed on the relevant product or checkout page.
We may update or improve our programmes and digital content from time to time.
2. Personal Development — Not Medical Advice
Tomer Falcon products and content are provided for educational and personal-development purposes.
They are not medical, psychiatric, psychological or other healthcare treatment and are not intended to diagnose, treat, cure or prevent any medical or mental-health condition.
Our programmes are not a substitute for advice, diagnosis or treatment from a suitably qualified healthcare professional.
If you have concerns about your physical or mental health, you should seek appropriate professional advice.
3. Individual Results
Personal-development results vary between individuals.
While our programmes are designed to support positive changes in thinking, behaviour and personal performance, we do not guarantee any particular personal, professional, financial, health or other outcome from using our products.
Testimonials, examples and experiences presented on the website represent individual experiences and should not be interpreted as a guarantee that you will achieve the same or similar results.
4. Purchasing Digital Content
When you place an order, you are offering to purchase the relevant product subject to these Terms.
You are responsible for ensuring that the information you provide during checkout is complete and accurate.
An order becomes binding when your payment has been accepted and we provide confirmation or access to the purchased digital content.
Prices are displayed on the website at the time of purchase.
5. Digital Access
Digital products may be provided by download, streaming, membership area, email, account access or another electronic delivery method.
The applicable product page will state the access period where access is time limited.
For example, where a product is advertised as providing 12 months’ access, access will ordinarily expire 12 months after activation or purchase, as specified at checkout.
Your access is personal to you and must not be shared, resold or transferred to another person unless we expressly agree otherwise.
6. Cancellation Rights for Digital Content
Consumers purchasing online may have statutory cancellation rights.
However, special rules apply to digital content supplied immediately.
Where you request immediate access to digital content during the statutory cancellation period, we may ask you to expressly consent to the supply beginning immediately and acknowledge that your statutory right to cancel may be lost once supply of the digital content begins, to the extent permitted by applicable consumer law.
Nothing in these Terms affects your statutory rights.
7. Money-Back Guarantees and Refunds
Where a product is advertised with a money-back guarantee, the specific conditions and period of that guarantee displayed on the product page or at checkout will apply.
Any voluntary money-back guarantee we provide is in addition to your statutory consumer rights and does not limit those rights.
Where digital content is faulty, not as described or does not meet rights provided to you under applicable consumer law, you may have statutory remedies regardless of any separate guarantee.
Refund requests should be made using the contact details provided on TomerFalcon.com.
8. Acceptable Use
When using TomerFalcon.com or our digital products, you agree not to:
• Copy or reproduce our content except for your personal use as expressly permitted;
• Share login credentials or paid content with others;
• Resell, redistribute or commercially exploit our recordings or programmes;
• Upload our content to another website, platform or file-sharing service;
• Attempt to circumvent access controls or security measures;
• Use the website for unlawful purposes; or
• Infringe our intellectual-property rights or those of another person.
We may suspend or terminate access where we reasonably believe these Terms have been materially breached.
9. Intellectual Property
Unless otherwise stated, all intellectual-property rights in TomerFalcon.com and Tomer Falcon digital content, including audio recordings, programme structures, written materials, graphics, branding, designs and other original content, belong to us or our licensors.
Purchasing a digital product does not transfer ownership of its intellectual property to you.
You receive a limited, personal, non-exclusive, non-transferable licence to use the purchased content for your own personal use for the applicable access period.
10. Account Security
Where an account is required, you are responsible for maintaining the confidentiality of your login details.
Please notify us promptly if you believe your account has been accessed without authorisation.
11. Website Availability
We aim to keep TomerFalcon.com and purchased digital content reasonably accessible, but uninterrupted availability cannot be guaranteed.
Access may occasionally be interrupted for maintenance, security, technical problems or circumstances outside our reasonable control.
Where reasonably practicable, we will seek to restore access promptly.
12. Third-Party Services
Our website may use or link to services operated by third parties, including payment processors, hosting providers and other technology platforms.
Those third parties may have their own terms and privacy policies.
We are not responsible for third-party websites or services except where responsibility cannot legally be excluded.
13. Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to your statutory consumer rights, we are not responsible for losses that were not reasonably foreseeable when the contract was entered into or losses resulting from circumstances outside our reasonable control.
If you are purchasing as a consumer, nothing in these Terms limits the legal rights and remedies available to you under applicable consumer law.
14. Privacy and Cookies
Your personal information is handled in accordance with our Privacy Policy.
TomerFalcon.com may also use cookies, analytics and advertising technologies as explained in our Privacy Policy and cookie information.
Where required, non-essential cookies will only be activated after the appropriate consent has been obtained.
15. Changes to These Terms
We may update these Terms periodically to reflect changes to our products, website, technology or applicable law.
The Terms applying to a purchase will generally be those in effect when the purchase was made, except where a change is required by law or otherwise lawfully applies.
The latest version will be published on TomerFalcon.com.
16. Governing Law
These Terms are governed by the laws of England and Wales.
If you are a consumer, you will retain any mandatory rights regarding where legal proceedings may be brought that apply to you under consumer law.
17. Contact
Questions about these Terms, purchases, access or refunds can be submitted using the contact details or contact form available at:
TomerFalcon.com
Steven Coogan
Trading as Tomer Falcon
⸻
Nothing in these Terms affects your statutory rights as a consumer.